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Frequently Asked Questions

We know your time is limited. If you don’t find the answer to your questions below, give our team a quick call. Our in-house, Christensen experts are on standby.

 

GENERAL FAQ

Christensen is a wholesale distributor of fuel, industrial lubricants, propane, and fleet fueling cards, bringing service, solutions, and proprietary technology to our customers. We are the ideal partner for businesses who value time savings, safety, and advanced resources through easy-to-use tools.

Christensen is more than a distributor of products. Our wide array of solutions makes us a strong partner for our customers in commercial industries, retail fuels, and those with fleet fueling needs. These services include:

  •       Online product tracking & reporting
  •       Oil analysis
  •       Portable fuel cubes
  •       Renewable fuels
  •       Fuel fraud prevention
  •       Fleet card services
  •       Fleet fueling fraud protections
  •       IFTA tax reporting
  •       Emergency Fuel Management Plans
  •       Online portal and app for retail fuel owners
  •       Vendor consolidation
  •       Timely fuel deliveries
  •       Rental equipment programs
  •       Assistance with Cap & Trade exemptions
  •       And more!

Dedicated to serving our customers, we are always adding to this list. Call us with your unique challenges! We’ll make a plan together.

Christensen proudly serves businesses in Washington State, Oregon, Idaho, and Arizona, in addition to our nationwide fleet card program.

For specific product lines, please visit our Service Areas page. Product quantity and delivery frequency may limit our ability to deliver to select areas. Contact our team for specific offerings available at your address.

Opening an account with Christensen is simple. Just reach out to our team, and we’ll guide you through the process step by step. Whether you’re a new customer or looking to expand your services with us, we’re here to assist you. And yes, every customer receives access to our robust (but easy to use) Christensen customer portal, accessible through your desktop computer or smartphone app.

Yes, we offer the Cap & Invest carbon tax exemption for those producing or hauling raw agricultural products in Washington State. Visit here to learn more. 

At Christensen, we’re committed to supporting and researching sustainability in our industry and yours. Here’s a few of our solutions:

  • Our overnight wet housing service ensures your fleets remain full without the need for excessive idling, minimizing CO2 emissions.
  •  We actively contribute to reducing carbon emissions by supplying R99, a high-quality fuel known for its environmental benefits.
  •  We offer renewable diesel in Oregon and Washington through delivery and self-service stations, guaranteeing a reliable and uninterrupted supply to support eco-friendly operations.
  • We offer eco-friendly lubricants and packaging.

OUR PRODUCTS

Christensen offers a comprehensive suite of products to meet your fueling and lubrication needs including fuel, diesel, fleet cards, propane, lubricants, Greases, oils, food-grade oil, diesel exhaust fluid, renewable diesel, coolants and antifreeze, as well as the storage and dispensing equipment and accessories. Please explore the products in our navigation to learn more, or for specific product uses or brand names, contact us today.

We provide unleaded, diesel, off-road diesel (dyed diesel, farm diesel, red diesel), renewable diesel, and biofuel blends. Our services include bulk fuel delivery via transport or bobtail for tanks, refrigeration trailers, generators, wet-hosing, fleet fueling, and rentals of dispensing equipment and FuelCubes, with diesel exhaust fluid (DEF) available as well.

Absolutely. We deliver various fuels in large, wholesale quantities, alongside tank installation, tank monitoring, auto-fill service, and equipment rentals.

Christensen is a proud lubricant specialist, offering a large variety of lubricant products and solutions for your every need. We deliver synthetic and semi-synthetic lubricant blends, mineral oil-based lubricants, eco-friendly lubricants, greases and oils, and specialty lubricants. We offer name brands like Shell, Chevron, Pennzoil, Quaker State, Jax, Liquid Guardian, and more.

 

We carry lubricant products for your smallest gears, passenger car motor oils, aircraft, heavy-duty dirt movers, grain elevators, and almost everything in between. Contact our team for specifics. They can speak to viscosity, stability, corrosion resistance, equipment requirements, and any detail you need.

We get it. You’re too busy to be an expert in every single product and item your operation needs! We can talk on the phone, exchange some emails, or come out to your location for a quick evaluation. We look at what you need, ask what outcomes you want, and consider your budget to make product recommendations that suite your needs. There is no one-size-fits-all, but we make it easy to manage your inventory and won’t sell you any unnecessary products. We’re in for the long haul.

The Christensen Fleet Card program is ideal for the busy manager who wants to save annually, prevent fuel fraud, and keep their team moving with support from the best in class, in-house service team!

 

Christensen fleet cards come with fraud prevention, wholesale fueling with competitive pricing, automated reporting for efficient fuel usage tracking and tax reporting, and access to a dedicated team with extensive industry expertise and personalized service. It is free to start, and you never pay an annual or monthly fee.

We do! Our Washington State customers can expect a steady supply of propane for all their forklifts, propane-powered buses, crop-drying, and various warming and heating needs.

CURRENT CUSTOMERS

If you have never logged in before, we would like to honor your security by first verifying you and your account. Please request access from your account manager, or by clicking “request access” on the main login credential page.

 

Fleet card customers in Idaho can login here.

Fleet card customers outside of Idaho state login here.

All other Christensen customers login here.

We’d be happy to direct you!

Simply call our in-house team at 1-855-335-9448

You can reach the Christensen Fleet Card Care Team at 1-888-266-3030

Please reserve after-hours calls (past 5 PM) for card or fueling emergencies.

For fuel deliveries, call 1-855-335-9448 and press 1.

 

For inquiries or concerns, reach out to your assigned Territory Manager or contact our Retail Fuels Customer Care Team at 1-855-335-9448, and press 2 for invoices, billing, or related matters.

 

Please reserve after-hours calls for fuel-related emergencies.

STILL HAVE QUESTIONS?

WE’RE HERE TO HELP

Unlock tailored solutions for your unique challenges with Christensen. Contact us for expert guidance that propels you towards your goals.

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